vpslot Privacy Policy

1 Introduction & Scope

vpslot is committed to protecting the privacy and personal data of all players using its online gaming and sports betting platform. This Policy applies to all personal data collected through the vpslot website at https://vpslot.cam, including all pages, features, games, promotions, and support channels operated by vpslot.

This Policy applies to:

• All registered vpslot account holders, including players from Metro Manila, Cebu, Davao, and all other regions of the Philippines;
• Visitors to the vpslot website who have not yet registered an account;
• Former vpslot account holders whose data is retained in accordance with legal and regulatory obligations.

This Policy should be read together with the vpslot Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Data Controller Information

For the purposes of the Philippine Data Privacy Act of 2012, vpslot is the personal information controller responsible for the processing of your personal data. Our designated Data Protection Officer (DPO) oversees compliance with this Policy and the DPA.

You may contact the vpslot Data Protection Officer through the following channel:

• Email: [email protected] (subject line: "DPO / Privacy Inquiry")
• Response Time: All privacy-related enquiries are acknowledged within 48 hours and addressed within ten (10) business days.

3 Personal Data We Collect

vpslot collects the following categories of personal data from players and website visitors:

vpslot does not collect sensitive personal information such as health data, biometric data, or political opinions unless specifically required by law or expressly consented to by the player.

4 How We Collect Your Data

vpslot collects personal data through the following methods:

• Direct Registration: Information you voluntarily provide when creating a vpslot account, completing KYC verification, or updating your account profile;
• Transaction Processing: Financial information collected when you make deposits or request withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, or cryptocurrency;
• Platform Usage: Gaming activity, session data, and responsible gaming settings recorded automatically as you use the vpslot Platform;
• Customer Support: Information provided during live chat sessions, email correspondence, or feedback submissions;
• Automated Technologies: Technical data collected automatically via cookies, server logs, and similar tracking technologies as described in Section 8 of this Policy;
• Third-Party Verification: Identity and address verification data received from KYC service providers engaged by vpslot to confirm account holder details.

5 Legal Basis for Processing

vpslot processes your personal data on one or more of the following legal bases, as specified under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our obligations under the vpslot Terms & Conditions, including operating your account, processing deposits and withdrawals, and providing gaming services;
• Legal Obligation: Processing required to comply with PAGCOR regulatory requirements, anti-money laundering laws (AMLA), and other applicable Philippine legislation, including mandatory KYC and record-keeping obligations;
• Legitimate Interests: Processing necessary for vpslot's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, and informed consent, including for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 How We Use Your Personal Data

vpslot uses the personal data it collects for the following specific purposes:

• Creating, verifying, and managing your vpslot account;
• Processing deposit and withdrawal transactions via GCash, PayMaya, BPI, BDO, and Metrobank;
• Conducting mandatory Know Your Customer (KYC) age and identity verification in compliance with PAGCOR requirements and Philippine gambling law (21+ age restriction);
• Detecting, investigating, and preventing fraudulent transactions, money laundering, and other prohibited activities;
• Providing 24/7 customer support via live chat and email;
• Monitoring gaming activity to facilitate responsible gaming tools, including deposit limits, session timers, and self-exclusion;
• Sending transactional communications such as deposit confirmations, withdrawal notifications, and security alerts;
• Sending marketing communications, bonus offers, and promotional updates — only where you have given explicit consent and only to the contact details registered on your account;
• Complying with applicable Philippine laws, PAGCOR regulations, court orders, and regulatory directives;
• Analysing aggregated, anonymised usage data to improve the vpslot Platform, game selection, and user experience.

vpslot does not use automated decision-making or profiling that produces legal or similarly significant effects on players without human review and the opportunity to contest the outcome.

7 Data Sharing & Disclosure

vpslot does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash (GXI), Maya Philippines, BPI, BDO, Metrobank, and cryptocurrency processing partners — for the purpose of processing your deposits and withdrawals only;
• KYC & Identity Verification Providers: Third-party identity verification services engaged to process government ID documents and confirm account holder eligibility;
• Fraud Prevention & Security Services: Providers of anti-fraud, risk scoring, and platform security systems used to protect vpslot and its players from fraudulent activity;
• Game Content Providers: Game studios and providers (e.g., JILI, Pragmatic Play, Evolution Gaming) may receive limited technical session data required to deliver their games — but not your full personal profile or financial data;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies — where disclosure is required by law, regulation, or official order;
• Professional Advisers: Legal, accounting, and auditing firms engaged by vpslot, subject to confidentiality obligations.

All third parties with whom vpslot shares personal data are required to process it in accordance with applicable data protection laws and solely for the specified purpose for which it was disclosed. vpslot does not permit third-party recipients to use your data for their own marketing purposes.

8 Cookies & Tracking Technologies

The vpslot website uses cookies and similar tracking technologies to operate the Platform, ensure security, and improve your experience. The following types of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without disrupting your use of the site.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming limits, and game lobby filters. These improve your experience across sessions.
• Analytics Cookies: Used to collect anonymised and aggregated data about how players use the vpslot Platform. This helps us understand which features are most useful and identify areas for improvement.
• Marketing Cookies: Used only where you have provided explicit consent, to measure the effectiveness of promotional campaigns directed at vpslot players.

You may manage your cookie preferences at any time through your browser settings. Disabling certain cookies may affect the functionality of the vpslot Platform. Most browsers allow you to refuse cookies entirely or delete existing cookies through the browser's settings menu.

9 Data Retention

vpslot retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and business requirements. The following retention guidelines apply:

• Active Account Data: Retained for the duration of your active vpslot account relationship;
• KYC & Identity Documents: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC regulatory retention requirements;
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of each transaction, in compliance with applicable Philippine financial record-keeping laws;
• Gaming Activity Records: Retained for a minimum of three (3) years following account closure or the date of the gaming activity, whichever is later;
• Customer Support Communications: Retained for two (2) years following the resolution of each support interaction;
• Marketing Consent Records: Retained for three (3) years following the date of consent or its withdrawal.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

10 Data Security

vpslot implements a comprehensive set of technical, physical, and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and vpslot is protected by 256-bit SSL/TLS encryption. Data stored on vpslot servers is encrypted at rest using AES-256 standard encryption;
• Access Controls: Access to personal data is strictly limited to authorised vpslot personnel who require it to perform their job functions. All access is logged and subject to regular audit;
• Two-Factor Authentication: vpslot offers and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of account security;
• Penetration Testing: vpslot's infrastructure is subject to regular independent security assessments and penetration testing to identify and remediate potential vulnerabilities;
• Incident Response: In the event of a personal data breach affecting your rights and freedoms, vpslot will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay as required by the Philippine Data Privacy Act.

11 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by vpslot. You may exercise these rights at any time by contacting our support team:

vpslot will respond to all rights requests within thirty (30) calendar days of receipt. In complex cases, we may extend this period by a further thirty (30) days with prior notice. There is no charge for exercising your rights, although vpslot may charge a reasonable fee for manifestly unfounded or excessive requests.

If you are not satisfied with vpslot's response to your privacy rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

12 Children & Minors

The vpslot Platform is strictly intended for adults aged 21 years or older, in compliance with Philippine gambling law and PAGCOR regulatory requirements. vpslot does not knowingly collect personal data from individuals under the age of 21.

All vpslot account registrations require age confirmation and are subject to mandatory KYC age verification using valid Philippine government-issued identification. Where vpslot discovers that an account has been registered by a person under 21 years of age, it will:

• Immediately suspend the account and prevent further access to the Platform;
• Permanently delete all personal data collected from the underage individual;
• Return any deposited funds that can be verified as belonging to the underage account holder, subject to verification procedures.

If you believe that a minor may have accessed the vpslot Platform using your account credentials or their own account, please contact our live chat support team immediately so that we can take appropriate action.

13 Changes to This Privacy Policy

vpslot reserves the right to update or amend this Privacy Policy at any time. We will notify registered players of material changes to this Policy via their registered email address or via a prominent notice on the vpslot Platform at least fourteen (14) days before the changes take effect, unless a shorter notice period is required to comply with applicable law.

Material changes include, but are not limited to: changes in the categories of personal data collected, new purposes for processing, new categories of third-party recipients, or changes to your rights as a data subject.

The date of the most recent revision is always displayed at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of the vpslot Platform following the effective date of any amendment constitutes acceptance of the revised Policy.

14 Contact & Privacy Complaints

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by vpslot, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the vpslot Platform — select "Privacy / Data Request" as your enquiry type
• Email: [email protected] with subject line "DPO / Privacy Inquiry"

If you are not satisfied with vpslot's response to your privacy concern or believe that vpslot is processing your personal data in violation of the Philippine Data Privacy Act of 2012, you have the right to file a complaint directly with:

• National Privacy Commission (NPC) of the Philippines — the regulatory authority responsible for enforcing the Data Privacy Act.

This Privacy Policy was last reviewed and updated on January 1, 2026. vpslot is committed to maintaining the highest standards of data privacy and security for all Filipino players.